Returns and Warranty
If your item is defective and within Warranty you may contact one of friendly Customer Service Representatives in order to obtain further instructions. A copy of the invoice and a brief statement indicating the defective nature of the merchandise must be included. Upon arrival, we will verify the defect. Please note that if we find the cause to be from wear and tear the customer will incur repair charges and be responsible for the return shipping cost.
In order to return your item you must obtain a Return Merchandise Authorization number within 7 Days of purchase from a Customer Service Representative. Any unauthorized packages returned without a valid RMA number written on the exterior packaging will be refused and sent back to the customer.